Effective Date: July 17, 2025
PLEASE NOTE THAT YOUR USE OF AND ACCESS TO OUR SERVICES (DEFINED BELOW) ARE SUBJECT TO THE FOLLOWING TERMS; IF YOU DO NOT AGREE TO ALL OF THE FOLLOWING, YOU MAY NOT USE OR ACCESS THE SERVICES IN ANY MANNER.
This document outlines the rules and restrictions that govern your use of our website(s), products, services and applications (the “Services”). If you have any questions, comments, or concerns regarding these terms or the Services, please contact us at support@ShipKasa.com.
These Terms of Use ("Agreement") constitute a legally binding contract between you ("Merchant," "you") and KasaHub LLC™ D/B/A ShipKasa™, ("KasaHub™," “ShipKasa” "we," "us," or "our") governing your use of the ShipKasa platform (the "Platform"). “Platform" refers to the ShipKasa website, tools, applications, content, functionality, and services made available by KasaHub. "Merchant" refers to any individual or legal entity accessing or using the Platform, whether directly or through an authorized representative. "Carrier" means USPS and any other third-party shipping or logistics provider integrated through the Platform. "Contract Rates" means negotiated shipping rates made available through KasaHub's™ agreements with USPS or other Carriers. "Data" includes any shipping information, account metadata, transaction logs, Merchant identifiers, labels, or tracking information.
The Platform provides access to shipping rate calculation, label generation, order tracking, and other shipping-related services integrated through third-party carriers including, but not limited to, the United States Postal Service ("USPS"). By accessing or using the Platform, whether through the ShipKasa website or integrated e-commerce tools, you agree to be bound by the terms and conditions of this Agreement, including all policies and guidelines incorporated by reference. If you do not agree to the terms of this Agreement, you may not access or use the Platform. This Agreement applies to all Merchant users regardless of whether they are a paid or trial subscriber. Your use of the Platform is also subject to our Privacy Policy, which describes how we collect, use, and protect your personal and transactional data. By using the Platform, you acknowledge and accept our Privacy Policy.
We are constantly trying to improve our Services, so these Terms may need to change along with the Services. We reserve the right to change the Terms at any time. If the changes materially impact the Terms, we will use reasonable efforts to bring it to your attention by placing a notice on the ShipKasa website, by sending you an email, and/or by some other means.
If you don’t agree with the new Terms, you are free to reject them; unfortunately, that means you will no longer be able to use the Services. If you use the Services in any way after a change to the Terms is effective, that means you agree to all the changes. Except for changes by us as described here, no other amendment or modification of these Terms will be effective unless in writing and signed by both you and us. ShipKasa takes the privacy of its users very seriously. You can access the current ShipKasa Privacy Policy here.
ShipKasa’s Services allow you to find, compare, select and buy carrier services for shipping documents and goods nationally and internationally. You may use the Services to purchase postage from a third-party mail service or carrier (“Courier”) and ShipKasa will provide you with the appropriate evidence of postage, for example a shipping label, to use with your shipments. ShipKasa serves as an intermediary between you and your selected Courier. ShipKasa does not transport or deliver shipments and ShipKasa is not a party to any contract you form with a Courier to pick up, transport, or deliver your shipments.
You may be required to sign up for an account, and select a password and username (“ShipKasa User ID”). You promise to provide us with accurate, complete, and updated registration information about yourself. You may not select as your ShipKasa User ID a name that you don’t have the right to use, or another person’s name with the intent to impersonate that person. You may not transfer your account to anyone else without our prior written permission.
You represent and warrant that you are of legal age to form a binding contract (or if not, you’ve received your parent’s or guardian’s permission to use the Services and gotten your parent or guardian to agree to these Terms on your behalf). If you’re agreeing to these Terms on behalf of an organization or entity, you represent and warrant that you are authorized to agree to these Terms on that organization or entity’s behalf and bind them to these Terms (in which case, the references to “you” and “your” in these Terms, except for in this sentence, refer to that organization or entity).
You will only use the Services for your own internal, personal, use, and not on behalf of or for the benefit of any third party, and only in a manner that complies with all laws that apply to you. You will ensure that the information you supply to us in connection with purchasing postage or otherwise ordering Courier services is complete and accurate. If your use of the Services is prohibited by applicable laws, then you aren’t authorized to use the Services. We can’t and won’t be responsible for your using the Services in a way that breaks the law.
You will not share your account or password with anyone, and you must protect the security of your account and your password. You’re responsible for any activity associated with your account.
You represent, warrant, and agree that you will not use the Services, including without limitation contributing any ShipKasa Content or User Content (each of those terms is defined below), or otherwise use the Services (or any Courier services) or interact with the Services in a manner that:
(i) Infringes or violates the intellectual property rights or any other rights of anyone else (including ShipKasa or any Courier);
(ii) Constitutes a breach of, or otherwise conflicts with, any Courier terms, rules, or policies, or your agreements with any Courier;
(iii) Violates any law or regulation, including any applicable export control laws;
(iv) Is harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, or otherwise objectionable;
(v) Jeopardizes the security of your ShipKasa account or anyone else’s (such as allowing someone else to log in to the Services as you);
(vi) Attempts, in any manner, to obtain the password, account, or other security information from any other user;
(vii) Violates the security of any computer network, or cracks any passwords or security encryption codes;
(viii) Runs Maillist, Listserv, any form of auto-responder or “spam” on the Services, or any processes that run or are activated while you are not logged into the Services, or that otherwise interfere with the proper working of the Services (including by placing an unreasonable load on the Services’ infrastructure);
(ix) “Crawls,” “scrapes,” or “spiders” any page, data, or portion of or relating to the Services or ShipKasa Content (through use of manual or automated means);
(x) Copies or stores any significant portion of the ShipKasa Content;
(xi) Decompiles, reverse engineers, or otherwise attempts to obtain the source code or underlying ideas or information of or relating to the Services.
KasaHub reserves the right to audit your use of the Services for compliance with this Agreement, including usage restrictions and subscription limitations. A violation of any of the foregoing is grounds for termination of your right to use or access the Services.
By using the Services, you agree to comply with the following responsibilities, which are essential to the secure, lawful, and uninterrupted operation of the KasaHub platform:
(i) Compliance with Laws and Carrier Terms. You will fully comply with all applicable laws, regulations, and Carrier-specific rules governing the shipment, labeling, classification, and delivery of packages. This includes, without limitation, hazardous materials disclosures, prohibited content restrictions, and address accuracy requirements.
(ii) Accurate and Complete Information. You are solely responsible for providing complete, truthful, and up-to-date shipping, billing, contact, and account information. KasaHub is not responsible for delays, losses, or additional charges caused by incorrect or incomplete data submitted by you.
(iii) Payment and Rate Responsibility. You agree to pay all fees, surcharges, adjustments, or shortfalls associated with your account activity, including those passed through by Carriers. You are responsible for any variance between the rates you provide and those charged by the Carrier.
(iv) Platform Use Restrictions. You will not use the Services for fraudulent, unlawful, deceptive, or abusive purposes. You may not resell or redistribute shipping labels, use automated scripts or bots to access the Services, or attempt to circumvent platform limitations or Carrier enforcement systems.
(v) Cooperation with Compliance Measures. You will cooperate with any KasaHub or Carrier-initiated review, audit, investigation, or verification process. You authorize KasaHub to share transaction-level data and account metadata with Carriers and regulators for compliance purposes.
(vi) Technical Integration and Updates. You are responsible for maintaining compatibility with the Platform and any Carrier-required technical updates, including but not limited to API formatting, labeling changes, barcode compliance, and other system adjustments reasonably required for continued access to Carrier services.
(vii) Account Security. You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted through your account. You agree to notify KasaHub immediately of any unauthorized access or use.
(viii) Insurance. You agree to maintain commercially reasonable insurance coverage, including general liability and cyber risk insurance, appropriate to your use of the Services.
Ownership of the Services and ShipKasa Content. The materials displayed or performed or available on or through the Services, including, but not limited to, text, graphics, data, articles, photos, images, illustrations, and other content (collectively, “ShipKasa Content”) are owned by or licensed to ShipKasa and are protected by copyright, trademark, and other intellectual property laws. You promise to abide by all copyright notices, trademark rules, information, and restrictions contained in any ShipKasa Content you access through the Services, and you won’t use, copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, display, license, sell or otherwise exploit for any purpose any ShipKasa Content not owned by you, (i) without the prior consent of the owner of that ShipKasa Content or (ii) in a way that violates someone else’s (including ShipKasa’s) rights.
You understand that the Services themselves, including their design, features, and functionality, are owned exclusively by ShipKasa. You agree not to modify, publish, transmit, participate in the transfer or sale of, reproduce (except as expressly provided in this Section), create derivative works based on, or otherwise exploit any of the Services, unless expressly permitted.
The Services may allow you to copy or download certain ShipKasa Content; please remember that just because this functionality exists, doesn’t mean that all the restrictions above don’t apply – they do!
Your User Content and License Grant. You are solely responsible for any content, data, or information you upload, submit, or transmit through the Services, including shipping information, package details, and other associated metadata (“User Content”). You represent and warrant that you have all rights necessary to share such content and that doing so does not violate any law or third-party right. Please note that this license is subject to our Privacy Policy to the extent your User Content includes personally-identifiable information.
By submitting User Content, you grant ShipKasa a non-exclusive, worldwide, royalty-free, perpetual, and irrevocable license to use, reproduce, modify, adapt, and transmit your content solely as necessary to operate and improve the Services, including making technical adjustments for compatibility across devices, networks, and platforms. This license does not transfer ownership of your User Content. This is a license only – your ownership in User Content is not affected.
You are responsible for all User Content you contribute, in any manner, to the Services, and you represent and warrant you have all rights necessary to do so, in the manner in which you contribute it. You will keep all your registration information accurate and current. You are responsible for all your activity in connection with the Services.
Feedback. You may have the opportunity to provide feedback about the ShipKasa Services. If you provide ShipKasa with any ideas, suggestions or other recommendations (“Feedback”), ShipKasa is free to use and incorporate such Feedback in the ShipKasa Services, without payment or royalties or other consideration to you, so long as we do not infringe your patents, copyrights or trademark rights in the Feedback.
Subject to your continued compliance with these Terms, KasaHub™ grants you a limited, non-exclusive, non-transferable license to access and use the KasaHub platform and related documentation solely for your internal business purposes. You shall not copy, modify, decompile, reverse engineer, disassemble, or attempt to discover the source code or underlying ideas of the Services.
“Carrier” means USPS, FedEx, UPS, DHL, or any other third-party shipping provider integrated through the Platform.
The Services may contain links or connections to Carrier or other third-party websites or services that are not owned or controlled by ShipKasa. Our display on or through the Services of delivery service options offered by third parties does not in any way imply, suggest, or constitute any sponsorship or approval of us by any such Courier or any affiliation between any such Courier and us. Our display of specific options does not suggest a recommendation by us of the Courier or its delivery options. You agree that we are in no way responsible for the accuracy, timeliness or completeness of information it may obtain from a Carrier. Your interaction with any Courier or other third party found on or through our Services, including payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such dealings, is solely at your own risk. You agree that ShipKasa will have no liability with respect to the acts, omissions, errors, representations, warranties, breaches or negligence of any Courier or other third party or for any personal injuries, death, property damage, or other damages or expenses resulting in any manner from your interactions with any Courier.
You agree to abide by the terms or conditions of purchase imposed by any Courier with whom you elect to deal. For the sake of clarity, this includes any Courier requirements that you, and/or the recipient of a package that you ship, agree to that Carrier’s terms and conditions. The circumvention of a Carrier’s rules is prohibited. The use of prohibited practices may result in the termination of your account on the Services, the Courier taking actions including the cancellation of a service order, denied delivery, additional charges to your credit card, additional charges collected at the delivery or collection, or future invoicing.
When you access third party websites or use third party services, you accept that there are risks in doing so, and that ShipKasa is not responsible for such risks. We encourage you to be aware when you leave the Services and to read the terms and conditions and privacy policy of each third-party website or service that you visit or utilize. ShipKasa has no control over, and assumes no responsibility for, the content, accuracy, privacy policies, or practices of or opinions expressed in any third-party websites or by any third party that you interact with through the Services. In addition, ShipKasa will not and cannot monitor, verify, censor or edit the content of any third-party site or service. By using the Services, you release and hold us harmless from any and all liability arising from your use of any third-party website or service.
Any information or content publicly posted or privately transmitted through the Services is the sole responsibility of the person from whom such content originated, and you access all such information and content at your own risk, and we aren’t liable for any errors or omissions in that information or content or for any damages or loss you might suffer in connection with it. We cannot control and have no duty to take any action regarding how you may interpret and use the Content or what actions you may take as a result of having been exposed to the Content, and you hereby release us from all liability for you having acquired or not acquired Content through the Services. We can’t guarantee the identity of any users with whom you interact in using the Services and are not responsible for which users gain access to the Services.
If there is a dispute between participants on this site, or between users and Carrier or any other third party, you agree that ShipKasa is under no obligation to become involved. In the event that you have a dispute with one or more other users, you release ShipKasa, its officers, employees, agents, and successors from claims, demands, and damages of every kind or nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes and/or our Services. If you are a California resident, you shall and hereby do waive California Civil Code Section 1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which, if known by him or her must have materially affected his or her settlement with the debtor.”
ShipKasa provides you with the functionality to use postage rates that you have negotiated directly with an applicable Courier. In such cases, (i) you must provide the rates to ShipKasa at least five (5) business days prior to the rates going into effect; and (ii) you are responsible for the accuracy of any postage rates provided to ShipKasa. In cases where ShipKasa is billed directly by the Courier for rates that you have negotiated with a Courier, you are solely responsible for any variance between the rates you provided to ShipKasa and the rates charged by the Courier.
Shipments made with third-party carriers are governed by the terms and conditions of the Carrier.
Merchant Indemnification and Compliance Obligations. Merchant agrees to (i) indemnify, defend, and hold harmless KasaHub, its affiliates, and their respective officers, directors, employees, and agents from and against any and all losses, liabilities, damages, penalties, fines, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to any violation of Carrier rules, shipping laws, or applicable contractual terms caused by Merchant; (ii) assume full financial responsibility for any short-paid postage, mislabeling, fraudulent declarations, or noncompliant shipments processed through the KasaHub platform; (iii) complete all onboarding and verification procedures required by KasaHub or any Carrier, including but not limited to identity verification, address validation, and agreement to all Carrier and KasaHub compliance terms, prior to generating shipping labels or transmitting packages using the Platform; and (iv) cooperate fully with KasaHub’s use of automated fraud and threat detection systems, including systems that monitor transaction patterns, flag high-risk behaviors, and interface with Carrier data validation tools. Merchant further agrees that (v) KasaHub may immediately suspend or restrict Merchant’s access to Carrier shipping services or Contract Pricing upon receipt of a Carrier violation notice or in the event of suspected fraud, hazardous material misdeclaration, regulatory breach, or repeated address inaccuracies; (vi) any such suspension shall remain in effect unless and until the Carrier confirms that the issue has been resolved to its satisfaction; and (vii) KasaHub reserves the right to recover from Merchant any amounts it is required to repay to any Carrier or third party as a result of Merchant’s noncompliance, including the difference between contract and retail rates, penalties, or investigative costs, whether directly or through debit, offset, or withholding of Merchant-held funds.
Carrier Audit Access and Monitoring. Merchant acknowledges and agrees that any Carrier may reserve and exercise the right to independently verify compliance with applicable shipping laws, service standards, and contractual obligations through direct monitoring of the KasaHub platform. Accordingly, Merchant expressly consents to the following carve-outs and exceptions from standard platform restrictions: (i) Carriers may create and operate test Merchant accounts on the KasaHub platform for the purpose of compliance monitoring, pricing verification, and service validation; (ii) Carriers or their authorized agents may use automated methods such as web scraping or similar tools to review publicly accessible content or rate displays on the platform, including no more than once per week; and (iii) where access to the platform would normally require a paid subscription, password, or account creation, KasaHub may provide Carriers with administrative or no-cost Merchant account credentials for the limited purpose of regulatory oversight. Merchant further agrees that (iv) any terms of service, usage limitations, or technical barriers that would otherwise restrict this activity shall not apply to access by Carriers or their agents acting in an oversight or compliance capacity; and (v) Merchant shall not interfere with or attempt to disable such access, nor shall Merchant raise claims of breach, data scraping, or unauthorized use against KasaHub or the Carrier based on these activities, provided they are conducted in accordance with the Carrier’s contractual rights.
HAZMAT Screening and Compliance Requirements. Merchant agrees to comply with all Carrier hazardous materials (HAZMAT) rules and regulations. To support this, (i) the KasaHub platform will display a mandatory HAZMAT disclosure question to the Merchant during each label creation or checkout flow, requiring the Merchant to confirm whether the shipment contains any potentially hazardous materials (e.g., lithium batteries, aerosols, flammable liquids, dry ice); (ii) KasaHub will provide a direct link to the applicable Carrier’s HAZMAT guidance and training materials to ensure Merchants can understand and comply with applicable requirements; and (iii) Merchant agrees that failure to accurately disclose hazardous contents may result in suspension or termination of shipping privileges. Furthermore, (iv) the KasaHub platform may use automated tools to verify that Carrier-required barcodes and service type codes (STCs) are properly included on labels for all shipments identified as containing HAZMAT; and (v) the Platform may reject or flag any shipment lacking proper HAZMAT labeling or formatting for manual review or compliance intervention.
Carrier Compliance Monitoring. To ensure compliance with Carrier regulations and KasaHub’s contractual obligations, Merchant acknowledges and agrees that Carriers may conduct independent compliance reviews of the KasaHub platform and Merchant shipping activity. Accordingly: (i) Merchant agrees to cooperate with any Carrier-initiated audits or monitoring activities that relate to their use of shipping services via the KasaHub platform; (ii) Merchant authorizes KasaHub to share transaction-level shipping data, including label details, postage payment information, and related Merchant profile data with Carriers or their designated auditors, upon request and as required for compliance verification; (iii) Merchant acknowledges that Carriers may use tools such as test accounts, automated web scraping, or API access to assess pricing accuracy, shipping service positioning, or other contractual terms, and consents to such oversight activities as a condition of continued access to Carrier services; (iv) Merchant agrees not to block, interfere with, or restrict such audit mechanisms through the use of technical settings, user behavior, or third-party tools. Merchant understands that failure to comply with these requirements may result in suspension of Carrier access through KasaHub, regulatory reporting, or removal from the Platform.
Merchant Compliance Obligations and Termination. Merchant agrees to fully comply with all applicable Carrier regulations, KasaHub platform policies, and the terms of any agreement between KasaHub and any Carrier relating to shipping, packaging, rate usage, address accuracy, and disclosure of hazardous materials. To ensure platform integrity and regulatory compliance, KasaHub reserves the right to suspend or terminate a Merchant’s access to Carrier services under the following conditions: (i) if the Merchant fails to comply with any Carrier shipping rule, regulation, or required practice, including short-paid postage, improper labeling, address fraud, reselling activities, or hazardous materials violations; (ii) upon receipt of a written or electronic notice from a Carrier identifying the Merchant as being in violation of any contract term, shipping law, or regulatory standard; (iii) if the Merchant fails to provide requested transaction-level shipping data or account information within the timeframe specified by KasaHub or the Carrier; (iv) if automated monitoring systems flag the Merchant for repeated or high-risk behavior that jeopardizes KasaHub’s standing with any Carrier or could trigger platform-wide penalties or termination. In any such case, (v) termination may occur automatically, without further notice or opportunity to cure, if the Carrier mandates immediate suspension of the Merchant or if continued access would place KasaHub in breach of its Carrier agreement. Merchant waives any claim or liability against KasaHub for such termination, provided it is in furtherance of KasaHub’s compliance with its Carrier contractual obligations.
Carrier Regulatory Changes. Merchant acknowledges and agrees that Carriers may from time to time modify applicable rates, surcharges, shipping rules, labeling requirements, or regulatory standards with limited or no notice. Merchant further agrees to comply with any such updates as communicated by KasaHub. KasaHub reserves the right to modify Merchant pricing, shipping options, and terms of use at any time in response to changes imposed by Carriers. These changes may be made without advance notice, but KasaHub will use commercially reasonable efforts to notify affected Merchants promptly. Merchant understands and agrees that Carrier rates and discounts are not guaranteed and may change retroactively. The Platform shall not be liable for any increased shipping costs, lost savings, or disruption resulting from Carrier-imposed changes. Merchant agrees to cooperate with KasaHub in implementing any technical or operational changes required to maintain compliance with Carrier terms, including but not limited to API updates, user interface changes, and data formatting adjustments.
We’re always trying to improve the Services, so they may change over time. We may suspend or discontinue any part of the Services, or we may introduce new features or impose limits on certain features or restrict access to parts or all of the Services. We’ll try to give you notice when we make a material change to the Services that would adversely affect you, but this isn’t always practical. Similarly, we reserve the right to remove any Content from the Services at any time, for any reason, in our sole discretion, and without notice.
You agree to pay all fees associated with the Service. ShipKasa’s current standard pricing is set forth here, which may be updated from time to time. If you purchase a subscription, your payment method automatically will be charged at the start of each subscription period for the fees and taxes applicable to that period.
To avoid future charges, cancel before the renewal date. Learn how to cancel or suspend your subscription services. You may be subject to alternate pricing as set forth on a separate order form (“Order Form”) or in some other written form accepted by ShipKasa. ShipKasa reserves the right to revise your pricing at any time by providing written notice to you. ShipKasa will send you an invoice detailing your orders and the applicable charges at the end of each week in which you place an order. For users with a high volume of orders, ShipKasa may send invoices more frequently. Once the invoice has been sent to you, you agree to pay ShipKasa and you authorize ShipKasa to charge the full invoice amount to the payment method you provide in your account information. If we are unable to charge the payment method you provide, you agree to pay all amounts due on your outstanding invoice(s) upon demand.
As has always been the case when using the Services, the price of Courier services, including shipping labels, is calculated using information that you provide to ShipKasa, including weight, dimensions and sender location. A Courier may require additional payments, adjustments and/or surcharges for any of your shipments for a variety of reasons, including because the information provided during the creation of the shipping label was inaccurate. A comprehensive list of reasons why additional money may be owed is described in the Carrier’s terms and conditions, rules and policies. We advise you to review these Carrier’s terms prior to purchase. ShipKasa will pass through to you any charges assessed by the Courier relating to your shipment(s). You are obligated to pay for any additional payments, adjustments and/or surcharges charged by the Courier.
When you purchase the services on a subscription basis (e.g., monthly or annually), you agree that you are authorizing recurring payments, and payments will be made to ShipKasa by the method and at the recurring intervals you have agreed to, until the subscription for that service is terminated by you or by ShipKasa. By authorizing recurring payments, you are authorizing ShipKasa and/or ShipKasa’s authorized payment processors to store your payment instrument and process such payments. Subscription fees are generally charged in advance of the applicable subscription period. If any payment is returned unpaid or if any credit card or similar transaction is rejected or denied, ShipKasa or its service providers reserve the right to collect any applicable return item, rejection or insufficient funds fee and process any such payment as an electronic payment.
You must provide current, complete and accurate payment and billing information for your account. You must properly update all information to keep your account current, complete, and accurate (for example you must notify us of a change in billing address, credit card number, or credit card expiration date). Changes to such information may be made at https://app.ShipKasa.com/billing. Failure to keep such payment method details current and accurate may result in ShipKasa’s failure to collect applicable fees, and may result in the suspension or termination of your access to the Services.
You may request a refund of unused postage through ShipKasa, but such refunds are subject to the policies of the applicable Courier. If a Courier refuses to issue a refund, ShipKasa will not be responsible for refunding any postage amounts paid to such Courier. ShipKasa may, at its discretion, issue a refund of any fees paid in addition to the Carrier’s postage fees. If a refund is issued, it will be provided no earlier than 7 days after the order date. Any postage or fee refund claims must be filed within 30 days after the postage or order has been created.
ShipKasa shall not be responsible for any local customs charges, import taxes or duties or any similar charge(s) incurred through the carriage and/or delivery of any shipments and you must satisfy yourself as to whether any of these charges will become due, and if so in what amounts, before completing an order with us. If any such charges become due as a result of a carriage and/or delivery of a shipment on your behalf and are charged to us by any competent authority you agree to reimburse us fully in respect of the same within 7 days of our demand.
You’re free to cancel the service at any time, by contacting us at support@ShipKasa.com; please refer to our Privacy Policy, as well as the licenses above, to understand how we treat information you provide to us after you have stopped using our Services.
If automatic renewals are allowed in your state, you may choose for services to automatically renew at the end of a fixed service period. We will attempt to remind you by email, or other reasonable manner, before any services renew for a new term. We may automatically renew your services at the end of the current service period and charge you the then current price for the renewal term, unless you have chosen to cancel the services as described above. You must cancel the services before the renewal date to avoid being billed for the renewal.
ShipKasa is also free to terminate (or suspend access to) your use of the Services or your account, for any reason in our discretion, including your breach of these Terms. Upon deactivation of your account for any reason, you shall immediately pay to us all of your outstanding unpaid invoices. ShipKasa has the sole right to decide whether you are in violation of any of the restrictions set forth in these Terms.
Account termination may result in destruction of any Content associated with your account, so keep that in mind before you decide to deactivate your account. We will try to provide advance notice to you prior to our terminating your account so that you are able to retrieve any important User Content you may have stored in your account (to the extent allowed by law and these Terms), but we may not do so if we determine it would be impractical, illegal, not in the interest of someone’s safety or security, or otherwise harmful to the rights or property of ShipKasa.
Trial-Period Offers. If you are taking part in any trial-period offer, you must cancel the trial service(s) by the end of the trial period to avoid incurring new charges, unless we notify you otherwise. If you do not cancel the trial service(s) by the end of the trial period, we may charge you for the service(s).
If you have deactivated your account by mistake, contact us immediately at support@ShipKasa.com – we will try to help, but unfortunately, we can’t promise that we can recover or restore anything.
Provisions that, by their nature, should survive termination of these Terms shall survive termination. By way of example, all of the following will survive termination: any obligation you have to pay us or indemnify us, any limitations on our liability, any terms regarding ownership or intellectual property rights, and terms regarding disputes between us.
While the Agreement is in force, ShipKasa may disclose the fact that Partner is a ShipKasa customer by using Partner’s name, mark and logo in its marketing materials, including, but not limited to, its website, blogs, displays, case studies, printed collateral, sales and press materials, for both ShipKasa owned and third-party media. You consent to such publication of your company’s name by ShipKasa as a ShipKasa customer.
Warranty Disclaimer. Neither ShipKasa nor its licensors or suppliers makes any representations or warranties concerning any content contained in or accessed through the Services, and we will not be responsible or liable for (i) the accuracy, copyright compliance, legality, or decency of material contained in or accessed through the Services, (ii) any failure or delay in purchasing postage or delivering shipments (including, without limitation, any failure or delay arising from the use of or inability to use any part of the Services), or (iii) the performance or non-performance by a Courier or any other provider of postage or delivery services arranged through the Services. We (and our licensors and suppliers) make no representations or warranties regarding suggestions or recommendations of services or products offered or purchased through the Services. Products and services purchased or offered (whether or not following such recommendations and suggestions) through the Services are provided “AS IS” and without any warranty of any kind from ShipKasa or others (unless, with respect to such others only, provided expressly and unambiguously in writing by a designated third party for a specific product).
THE SERVICES AND CONTENT ARE PROVIDED BY SHIPKASA (AND ITS LICENSORS AND SUPPLIERS) ON AN “AS-IS” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Ownership and Usage. As between you and KasaHub, you retain ownership of all data you input into the Services (“Customer Data”). KasaHub may use Customer Data to provide the Services, including for billing, support, and fraud detection. KasaHub may also use aggregated, anonymized data derived from Customer Data to improve the Services and for analytics purposes.
Use of Third-Party Providers. You acknowledge and agree that KasaHub may, in its sole discretion, engage third-party service providers, vendors, contractors, or subprocessors (“Third Parties”) to support or enable any aspect of the Services, including but not limited to hosting, data storage, infrastructure, analytics, fraud prevention, identity verification, email delivery, technical support, billing, or payment processing.
KasaHub makes no representation or warranty regarding, and disclaims all responsibility for, the actions or omissions of any such Third Party, except to the extent required by applicable law. Without limiting the foregoing, KasaHub shall not be liable for any loss, damage, or harm arising from or relating to the performance, failure, or delay of any Third Party engaged to support the Services.
Your use of the Services constitutes your agreement to allow KasaHub to delegate performance to Third Parties as needed, and you waive any claim against KasaHub arising from such delegation, except where explicitly prohibited by law.
State-Specific Rights. If any provision of these Terms is found to be unenforceable under the law of your state of residence, that provision shall be modified to the minimum extent necessary to comply with applicable law, and all other terms shall remain in full force and effect. Residents of certain states (e.g., California, Massachusetts, Texas) may have additional rights. Nothing in these Terms limits those rights where prohibited by law.
Limitation of Liability. TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (INCLUDING, WITHOUT LIMITATION, TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE) SHALL SHIPKASA (OR ITS LICENSORS OR SUPPLIERS) BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR (A) ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, OR (B) ANY AMOUNT, IN THE AGGREGATE, IN EXCESS OF THE GREATER OF (I) $100 OR (II) THE AMOUNTS PAID BY YOU TO SHIPKASA IN CONNECTION WITH THE SERVICES IN THE TWELVE (12) MONTH PERIOD PRECEDING THIS APPLICABLE CLAIM, (C) ANY ACTS, OMISSIONS, OR FAILURES OF A COURIER, OR (D) ANY MATTER BEYOND OUR REASONABLE CONTROL. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSIONS MAY NOT APPLY TO YOU.
Indemnity. To the fullest extent allowed by applicable law, You agree to indemnify and hold ShipKasa, its affiliates, officers, agents, employees, and partners harmless from and against any and all claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys’ fees) arising from or in any way related to any third party claims relating to (a) your use of the Services (including any actions taken by a third party using your account), (b) your violation of these Terms, and (c) your violation of a Carrier’s rules, policies, terms of service, or any agreement between you and a Courier. In the event of such a claim, suit, or action (“Claim”), we will attempt to provide notice of the Claim to the contact information we have for your account (provided that failure to deliver such notice shall not eliminate or reduce your indemnification obligations hereunder).
Assignment. You may not assign, delegate or transfer these Terms or your rights or obligations hereunder, or your Services account, in any way (by operation of law or otherwise) without ShipKasa’s prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent.
Choice of Law; Arbitration. These Terms are governed by and will be construed under the laws of the State of Washington , without regard to the conflicts of laws provisions thereof. Any dispute arising from or relating to the subject matter of these Terms shall be finally settled in King County, Washington, in English, in accordance with the Streamlined Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. (“JAMS”) then in effect, by one commercial arbitrator with substantial experience in resolving intellectual property and commercial contract disputes, who shall be selected from the appropriate list of JAMS arbitrators in accordance with such Rules. Judgment upon the award rendered by such arbitrator may be entered in any court of competent jurisdiction. Notwithstanding the foregoing obligation to arbitrate disputes, each party shall have the right to pursue injunctive or other equitable relief at any time, from any court of competent jurisdiction. For all purposes of this Agreement, the parties consent to exclusive jurisdiction and venue in the state or federal courts located in, respectively, King County, Washington, or the Western District of Washington. YOU UNDERSTAND AND AGREE THAT BY ENTERING INTO THESE TERMS, YOU AND SHIPKASA ARE EACH WAIVING THE RIGHT TO TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.
Miscellaneous. You will be responsible for paying, withholding, filing, and reporting all taxes, duties, and other governmental assessments associated with your activity in connection with the Services, provided that the ShipKasa may, in its sole discretion, do any of the foregoing on your behalf or for itself as it sees fit. The failure of either you or us to exercise, in any way, any right herein shall not be deemed a waiver of any further rights hereunder. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated, to the minimum extent necessary, so that these Terms shall otherwise remain in full force and effect and enforceable. You and ShipKasa agree that these Terms (including any applicable Order Form(s)) are the complete and exclusive statement of the mutual understanding between you and ShipKasa, and that it supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of these Terms. You hereby acknowledge and agree that you are not an employee, agent, partner, or joint venture of ShipKasa, and you do not have any authority of any kind to bind ShipKasa in any respect whatsoever. You and ShipKasa agree there are no third party beneficiaries intended under these Terms.