Effective Date: July 16, 2025
This Privacy Notice describes the privacy practices of KasaHub, LLc. d/b/a ShipKasa and its Affiliates (collectively, “ShipKasa,” “we,” “us,” or “our”) and our obligations regarding the collection, processing, and storing of certain information collected about our customers (“Customer,” “you,” or “your”) who use our sites, products, and services (collectively, our “Services”).
We at ShipKasa take the privacy of our Customers and their consumers very seriously, and we are committed to safeguarding that privacy by complying with applicable data privacy laws. This Notice (defined below) explains how ShipKasa processes personal data, which is data that can be used to identify, locate, or contact an individual either used alone or when combined with other personal or identifying information (“Personal Data”), or as otherwise defined in applicable data privacy laws.
We are the data controller if you are a Customer, and for certain processing activities if you are a consumer, for example, including conducting analytics, improving our services, investigating crime. We are a data processor of consumer personal data when we are providing our Services.
By using or accessing the Services, you hereby acknowledge this Notice and any other policies that may be applicable, including but not limited to ShipKasa’s Terms of Use. This Notice is subject to change from time to time, and we will post any changes on this page.
If you have any questions or concerns about this Notice or our data privacy practices, please contact us using the contact information at the end of this Notice.
ShipKasa receives, processes, and stores any information you provide to us, as well as any information received or recorded automatically when using the Services or interacting with our third-party service providers (“Partners”).
We typically collect and process the following types of Personal Data:
| Type | When or Why it is Provided | Information Included |
|---|---|---|
| Account Information | Information provided to ShipKasa in order to register an account | Name, email address, phone number, billing address, shipping address, third-party account login credentials (e.g. carrier or merchant platform account) |
| Contact Information | Information provided to ShipKasa in order to communicate with you | Name, email address, phone number, billing address, shipping address, email receipt confirmations |
| Device Information | Information automatically recorded from your device | IP address, general geolocation data, device identification, feature requests, cookie information (see our Cookies section below), browser information, page requests |
| Session Information | Information recorded from your device | Browsing behavior, page visits, clicks and cursor movements, searches on the Services, customer service interactions, and screen recordings. |
| Transaction Information | Information provided to ShipKasa in order to authorize and complete transactions an account | Name, email address, phone number, payment and billing information |
| Usage Data | Information automatically recorded from your browser or the API | IP address, geolocation data, device information, browser type, browser version, browser language, diagnostic data |
Our website uses cookies and similar technologies to enhance user experience, perform analytics, and support targeted advertising. These technologies may collect data such as IP addresses, browser type, device identifiers, and user interactions.
We utilize services such as Google Ads for remarketing and outreach. These services may use cookies and identifiers to show you [COMPANY]-related content on other websites. If you have provided your email address and consented to such use, this information may be used in connection with personalized advertising campaigns.
You may disable or control the use of cookies through your browser settings. To opt out of Google Ads personalization, please visit: Google Ads Settings
ShipKasa collects your Personal Data in connection with your use of the Services. Personal Data is typically collected to do the following:
ShipKasa may share Personal Data with the following entities:
| Entity With Whom Data is Shared | For What Purpose Data is Disclosed |
|---|---|
| Our Partners, Agents, and Advisors | ShipKasa may disclose data to freight or mail carriers (e.g. USPS), e-commerce platforms (e.g. Magento) integrated with ShipKasa, and service providers such as customer service providers (e.g. ZenDesk), including to perform tasks on its behalf and to facilitate the provision of our services. |
| Third Parties in Connection with a Business Transfer | In the course of its business, ShipKasa may enter into a business transfer transaction (such as a merger or acquisition, or investment process), or may otherwise go through a change in control, cessation of business activities, or bankruptcy, involving all or a portion of its business/assets. In these transactions or activities, Personal Data may be considered an asset which could be assessed, disclosed, bought, sold, or otherwise transferred to or acquired by another entity. |
| Third Parties in Connection with Investigations, Safety and Complying with Legal Obligations | ShipKasa may access, read, preserve, or disclose any Personal Data that we believe in good faith is necessary in order to (1) comply with laws, regulations, or court orders or directions from regulators; (2) enforce or apply ShipKasa’s Terms of Use or other agreements; (3) protect the rights, property, or safety of ShipKasa, its employees, Customers, or others; (4) for the purpose of investigating potential criminal activity. |
We may also provide to a third party (a) de-identified Personal Data, or (b) aggregated usage data from the Services. De-identified or aggregated data is disclosed in a way that does not and cannot reasonably identify an individual or device.
In certain cases, ShipKasa may retain Personal Data for as long as the account(s) related to the Personal Data remain active, or as may be necessary to comply with applicable laws, regulations, policies, or agreements.
ShipKasa puts in place certain technical and organizational measures to ensure that Personal Data is protected from unauthorized access, disclosure, use, modification, or destruction. We follow industry standard methods of protecting Personal Data in transit and at rest, and we ensure that our Partners also have adequate measures in place to protect Personal Data, pursuant to applicable laws and regulations. While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or other method of storage is 100% secure, and we cannot guarantee absolute security of your Personal Data.
In accordance with applicable laws, you may receive emails and phone calls from ShipKasa with news, product updates, event announcements and other communications. If you no longer wish to receive these emails or phone calls from us (except for emails related to the completion of your registration, correction of user data, change of password, and other similar communications essential to your transactions through the Services), you can opt out at any time by: (i) emailing us at support@ShipKasa.com or (ii) verbally communicating your decision to opt-out during a phone call you receive from us.
While current privacy laws may not require us to provide specific user rights, we’re committed to transparency and accountability. If you have any questions about how we use your information, or would like to access, correct, or delete your personal data, you’re welcome to contact us at privacy@ShipKasa.com. We’ll do our best to address your inquiry promptly and appropriately, consistent with our legal obligations and business practices.
You may contact us with any questions, concerns, or complaints regarding our privacy policies and practices using any of the following methods:
By Mail: KasaHub, LLc.
d/b/a/ ShipKasa, ATTN: Legal
Department – Privacy 11332 NE 122nd Way Suite 100, Kirkland,
WA 98034
By Email:
privacy@ShipKasa.com
We may update this Privacy Policy from time to time. This Privacy Policy currently applies to ShipKasa’s U.S.-based users and operations. If we expand internationally in the future, we will update this policy to reflect any changes in applicable law or data processing practices.
We will notify you of material changes via email or in-app alerts. Continued use of the Platform constitutes your acceptance of any updates.